Patron Information

Please note: Works to upgrade the Swan Street Bridge will begin on 29 March and be finished by December. While works are underway, one city bound lane and the footpath on the Rod Laver Arena side of the bridge will be closed until July.

During this time we encourage patrons to catch public transport or if driving to please allow up to 20 minutes extra travel time. For updates and further information CLICK HERE.

Melbourne & Olympic Parks is located in the heart of Melbourne, and in conjunction with the MCG, is collectively known as the sports and entertainment precinct.

Melbourne & Olympic Parks is ideally situated for access by public transport and is readily accessible from any direction. Main entrances for all venues are located via Olympic Blvd (previously known as Swan St) between Punt Road to the East and the Yarra River to the West.

For major concerts and events public transport is recommended as the most effective mode of transportation. A short walk from Flinders Street train station via the William Barak footbridge allows patrons and guests access to the City Entrance of Melbourne & Olympic Parks. The new Tanderrum Bridge is now the main entrance to Melbourne Park from the CBD, connecting directly into the precinct via Birrarung Marr.

Parking throughout the Melbourne & Olympic Parks precinct is quite limited. To avoid disappointment, patrons are strongly encouraged to use public transport. Public transport services take you to the door of the Melbourne & Olympic Parks precinct.

Download a map of the precinct or see Google Maps.

Conditions of Entry

See Hisense Arena Conditions of Entry.


Bicycles are not permitted inside stadiums or arenas however we do encourage this mode of transport. Bike parking is available outside Rod Laver and Hisense Arenas, an additional large station on the RLA forecourt during the Australian Open.

Patrons are required to supply their own lock. Melbourne and Olympic Parks are not responsible for any loss or damage to bicycles secured on site.

A Bike Share station is located on Batman Avenue, in front of Rod Laver Arena forecourt.

Disability Access

Mobility Impaired Special Needs Booking Service

(including wheelchair and companion card bookings)

Phone: 03 9286 1208 (Monday-Friday 9am-5pm)

Fax: 03 9286 1653
Alternatively you can email:

For more information see Hisense Arena Accessibility.

Alternatively, access information can be found by clicking on the 'more info' button underneath the event you are attending (see coming events).

Notice re Ticketing

Peak industry body Live Performance Australia warns Australian audiences against purchasing tickets from unauthorised ticket sellers.

A prominent on-line seller engaging in this practice is

In addition to paying highly inflated prices, consumers buying tickets from unauthorised ticket sellers risk the tickets not arriving, having their tickets cancelled at the Venue, or not getting the seats they ordered.

Producers, Promoters and Venues authorise certain ticket agencies and distributors as official authorised sellers.

These Producers, Promoters and Venues reserve the right to cancel tickets from unauthorised ticket sellers, and will continue to do so in an effort to eradicate unauthorised ticket selling, or ‘ticket scalping’. The Live Performance Australia

Code of Practice for the Ticketing of Live Entertainment Events in Australia supports Producers, Promoters and Venues in taking this action.

Please refer to the Live Performance Australia Ticketing Code of Practice

There is no right to refund if your ticket is cancelled. Consumers buying tickets should:

  • Check whether the seller is authorised by the organiser to resell tickets. Contact the event organiser or venue, or visit the official event website to find out who the authorised sellers are.
  • Check whether tickets are still available from the event organiser (ie. producer, promoter and/or venue) or authorised sellers before buying from other suppliers.
  • Be aware that, if you do buy tickets from an unauthorised seller, tickets may not be genuine or may be cancelled by the event organiser.
  • Check tickets carefully and read the Terms and Conditions.